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Suntek Energy Systems Pvt. Ltd is dedicated to maintaining the privacy and security of the information provided by every individual (“User”/“You”) accessing and using any version of the http://www.sunteksolar.in/. This Privacy Policy outlines how We collect and utilize User information. By accessing or using the Website, You indicate that You have read, understood, and agree to be bound by this Privacy Policy. Note that this Privacy Policy does not apply to information collected from residents of countries other than India.
Your access and use of the Website following any change constitute your agreement to follow and be bound by this Privacy Policy, as updated or modified. We encourage You to review this Privacy Policy each time You access and use the Website. Your use of the Website and any disputes arising therefrom are subject to this Privacy Policy.
We reserve the right to update or modify this Privacy Policy at any time without prior notice, and such changes shall be effective immediately upon posting the updated or modified Privacy Policy on the Website. We are not obligated to inform you of any modifications hereof.
On occasion, Suntek may offer special programs, activities, events, or promotions (“Programs”) with unique or additional specific terms, privacy notices, and/or consent forms explaining how any information You provide will be processed in connection with the Programs. Review the applicable terms before interacting or participating in the Programs.
a) We collect personal information of the User, by which he/she/it, as a person can be identified, including, without limitation, name, gender, age, date of birth, height, weight, mobile number, address, email address, any identity proof number, phone number, health and fitness-related information, etc. (“Personal Data” or “Personal Information”) as set forth in clause 3 of this Privacy Policy. It is hereby clarified that:
(i) While some User information has to be mandatorily provided, others are optional, and certain portions of the information shall remain private, and some shall be displayed to other Users; We shall always let the User know which is which.
(ii) Additional information may be gathered during subsequent use of the Website by the User whenever the User chooses to provide it.
a) Certain mandatory information shall be collected at the time of registration on the Website, required to enable the User to log in to the Website, and for Us to verify the User’s identity; and to safeguard against illegal activities like fraud, cheating, misappropriation, etc. as may be determined by Us; and/or our banking and service partners.
b) In order to use the facilities and services available on the Website, the User may be required, from time to time, to provide certain additional personal information after registration on the Website, which information shall be collected only upon receiving the User’s express consent.
c) We may also automatically receive and collect certain information from your participation in Suntek programs or contests, industry and associations, and other anonymous information in standard usage logs through the web server, including mobile-identification information obtained from the equivalent of "cookies" sent to the Website, including mobile network information, standard web log information, traffic to and from our Website, tracking inside the Website and any other available information, from:
It is hereby clarified that such usage information collected is not associated with any Personal Data and is tagged to the unique identifier of a particular Device.
d) The User may choose to provide Us with access to certain personal information stored by third parties like social networking sites (e.g., Facebook and Twitter). We shall have access to such information to the extent allowed by the User’s privacy settings on that site and the User’s specific authorization. In the event the User associates a User account managed by Us with an account maintained with any third party to enable Us to access certain information maintained in such third-party managed accounts, the User agrees that We may collect, store, and use such information in accordance with this Privacy Policy.
e) After obtaining the User’s specific consent to allow the Website to access the User’s SMS inbox, we may collect relevant information from text messages (SMS) received by the Users from providers of services and/or products (including but not limited to retail outlets, financial institutions, mobile carriers, and utility companies), that shall enable us to provide better services and products to the Users. We shall only access business messages that originate from alphanumeric senders.
f) In order to enhance our ability to provide valuable services and experiences to the User, We may:
Our website contains links to information on other websites. On websites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
a) We may collect the following information:
a) Generally, Suntek may also use Your information to:
b) Suntek may also use information collected from You or about You to offer You customized content, including to:
c) Suntek may also use Your information for other purposes disclosed to You from time to time. When You send an email message or otherwise contact Suntek through its Website, We may use the information provided by You to respond to Your communication. Suntek may also archive such Information and/or use it for future communications with You to inform You regarding updates, newsletters, offers, new services, and promotions.
d) We may use Personal Information for our internal business purposes, such as data analysis, audits, developing new products, enhancing our Website, improving our Suntek services, identifying usage trends and determining the effectiveness of our promotional campaigns.
e) We may aggregate and/or de-identify data about customers and site visitors and use it for any purpose, including product and service development and improvement activities.
f) You acknowledge that you are licensing Us to use, modify, display, distribute, and create new material from the information you provide through the Website to render certain services on the Website. By providing such information, you automatically agree, or promise that the owner of such information has expressly agreed to allow or license, as the case may be, Us to use the information in the manner set out in this Privacy Policy. We may, to the extent permitted by law, also use, license, reproduce, distribute disclose, and aggregate, non-personally identifiable information that is derived through your use of the Website and you hereby provide consent for the same.
a) Suntek may share Your information within the Suntek group companies/associates.
b) We shall not use User information for any purpose other than in connection with the Website. We shall not rent, sell or share User information and shall not disclose any of the User’s Personal Information to third parties. However, we share Personal Information with our vendors, contractors, business and service partners, or other third parties (collectively, “Service Providers”). Service Providers may include analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies and fulfillment companies.
c) Some Service Providers may collect personal data on behalf of Suntek. These third parties may be provided with access to personal data needed to perform their functions. In addition, Suntek’s practice is to require its Service Providers to keep Your Personal Information confidential and to use Personal Information only to perform functions for Suntek.
d) If Suntek sells all or part of one of its product lines or divisions, Your information may be transferred to the buyer. Suntek reserves the right to disclose Your information to respond to authorized information requests from government authorities, to respond to valid judicial requests, to address national security situations, to provide security and investigate potential fraud, or when otherwise required by applicable law.
e) Suntek may disclose Your Personal Information as required by law to any competent law enforcement body, regulatory or government agency, court or other third party where We believe the disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request or legal process served on Us, or to protect the safety, rights, or property of Our customers, the public, Suntek or others, and to exercise, establish or defend Suntek’s legal rights.
f) We will not use User information for any purpose other than in connection with the Website. We will not rent, sell or share User information and will not disclose any of the User’s personally identifiable information to third parties unless:
a) Suntek Energy Systems Pvt. Ltd. ("Suntek Energy") collects information about You by using cookies, tracking pixels, web beacons, and other technologies (collectively, “Tools”). This information is utilized to enhance user experience, customize services, and manage advertising. Suntek Energy may associate collected personal data with information gathered through the Tools.
b) Your web browser settings can control cookie acceptance. If cookies are rejected, some website functionality may be affected. Please refer to your browser's Help section for instructions.
c) In furtherance of clause 3 of this Privacy Policy, the following information is collected when visiting Our Website:
a) Certain Suntek Energy services may offer opt-out or opt-in options for offers, promotions, and additional services.
b) Marketing and other communication:
Users may unsubscribe from notifications and emails by following provided instructions.
Suntek Energy may still send non-marketing communications even if the user opts out.
c) Your privacy choices: Users may exercise rights and choices regarding personal data processing.
a) Suntek Energy takes reasonable steps to protect information during transmission and in its possession. However, internet transmission confidentiality cannot be guaranteed.
b) Industry standards are used to protect user information, but absolute security cannot be ensured. Users should exercise caution when transmitting information.
a) The Website is intended for those competent to enter into a legally binding contract. If You are a minor, use the Website with parental or guardian involvement. Suntek Energy does not knowingly collect information from minors.
a) Suntek Energy may link to third-party content, not governed by this Privacy Policy. Users are advised to check third-party privacy policies.
a) For inquiries about information, contact Suntek Energy through the provided "Contact Us" link or by emailing [Contact Email].
b) Grievance officer:
a) Suntek Energy will inform Users of policy updates periodically and at least once a year.
i) This policy aligns with the Information Technology Act, 2000, and relevant rules.
ii) SPDI is collected in accordance with Data Protection Rules, and consent is obtained through acceptance of terms.
iii) Information collected is used for the specified purpose.
iv) Users have the right to opt-out or modify their SPDI.
v) Transfer of SPDI is allowed with necessary consent and ensuring data protection.
vi) Hyperlink to terms of use is included.
vii) This complies with Intermediary Rules.
viii) Users have options to opt-out or modify their SPDI.
ix) Security measures are implemented based on industry standards.
x) Appointment of a Grievance Officer is in accordance with Data Protection Rules.
xi) Compliance with Intermediary Rules regarding information dissemination.
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