Investing in solar isn’t just about green energy and sustainability, but a long term commitment. But while much attention is placed on choosing the right panels or installation partner, one critical piece often goes overlooked: the warranty.

A solar warranty acts as your insurance policy, protecting your investment and ensuring performance reliability. It offers you peace of mind when unexpected issues arise. The right warranty can be the difference between a costly problem and a covered solution.

Truzon Solar offers comprehensive warranty coverage tailored to every kind of solar project from residential rooftops to large commercial setups. Beyond coverage for manufacturing defects or performance issues, Truzon also makes it easy to file claims and keeps families in the loop with options like AMC packages for post-warranty support.

With Truzon, you’re not just getting clean energy; you’re backed by a company that’s committed to long-term care and customer satisfaction.

Understanding Truzon Solar’s Warranty

When investing in solar energy, reliability isn’t just about the technology; it’s about the support that comes with it. Truzon Solar understands this, which is why its warranty policy is designed to offer customers long-term confidence and clarity.

Comprehensive Coverage for Every Need

Whether it's a residential rooftop system or a large-scale commercial installation, Truzon Solar backs its products with solid solar panel warranty options. These include standard coverage and extended warranties for key components such as:

• 3kW● Solar PV modules

• 3kW● Inverters

• 3kW● Mounting structures

• 3kW● Cabling and monitoring systems

This ensures that critical parts of your system are protected from manufacturing defects, installation issues, or unexpected performance drops over time.

1. Residential Customers

2. Commercial & Industrial Customers

3. Government Customers (Tenders)

4. Institutional Customers (Schools, Hospitals, NGOs)

What’s Covered and What’s Not

Like any warranty, there are boundaries. Truzon’s policy clearly outlines what’s excluded, from natural disasters and negligence to unauthorized alterations. That transparency helps customers manage expectations and avoid surprises down the line.

A Streamlined Claim Process

If a problem arises, Truzon makes the claim process simple. Customers need to provide purchase details and supporting documentation, and their service team steps in to troubleshoot or replace eligible components.

Support That Goes Beyond the Warranty

Even once the standard warranty period ends, Truzon doesn’t step away. Their AMC (Annual Maintenance Contract) packages provide continued service, making sure your solar system stays efficient year after year.

Smart Solar with Secure Oversight

As solar adoption continues to grow, so does the need for trust. Truzon Solar’s warranty policy isn’t just a piece of paper; it’s a commitment to lasting quality, customer satisfaction, and energy independence.

Read the entire warranty policy here.

FAQ

Q.1. What happens after the warranty ends?

Truzon Solar offers paid service options to keep your solar system running efficiently.

Q.2. What AMC packages are available?

AMC plans include Inverter Health Checks, System Cleaning & Inspection, Preventive Maintenance, and SCADA/Monitoring Support.

Q.3. What documents are required to raise a warranty claim?

You’ll need to provide an invoice or purchase order copy, system commissioning report, photos or videos of the issue, serial numbers of affected components, and ownership details if you're not the original customer.

Q.4. Why is the invoice or purchase order copy needed?

It serves as proof of purchase and verifies warranty eligibility

Q.5. How often is the Inverter Health Check done?

It is conducted either biannually or annually and includes firmware updates, error log analysis, and a performance review.

Q.6. What does System Cleaning & Inspection involve?

Panels are cleaned, structural elements are inspected, and cables and junction boxes are checked. This is done quarterly or half-yearly.

Q.7. What is included in Preventive Maintenance?

Annual preventive checks cover both electrical and mechanical systems, including terminal tightening.

Q.8. How does SCADA/Monitoring Support work?

Support is provided monthly or quarterly and includes connectivity checks, data log reviews, and troubleshooting.

Q.9. What are the benefits of AMC?

AMC customers get priority response times, discounted rates on spares and upgrades, regular performance reports, and free remote diagnostics.

Schedule a consultation with our team today!